|
|
FAQ's regarding Generic Drugs |
| Question |
+
What are generic drugs?
| What are generic drugs? |
Date :
Tuesday 02 Sep, 2003 |
| FAQ Summary |
| The original drug (e.g. Viagra) is called a brand name drug. Brand name drugs and their generics are IDENTICAL in terms of active ingredients. |
| FAQ Content: |
| When a drug company first invents a drug that company is the only one allowed to make that drug in the same country for a certain number of years. After this time period, other companies are allowed to make the same drug. These drugs are called generics. The original drug (e.g. Viagra) is called a brand name drug. Brand name drugs and their generics are IDENTICAL in terms of active ingredients. The generic pills may look different (because they are made by a different company) but inside is exactly the same active ingredient, which works in exactly the same way. The only difference between brand name drugs and generic drugs is that generics are always much less expensive. |
| FAQ Statistics: |
Viewed : 15437
Current Reviews : 0 |
|
+
How can My Generic Pharmacy offer such low prices?
| How can My Generic Pharmacy offer such low prices? |
Date :
Sunday 20 Jun, 2004 |
| FAQ Summary |
| Just like any generic pharmaceutical, My Generic Pharmacy products are less expensive than the brand name equivalents. |
| FAQ Content: |
| Just like any generic pharmaceutical, My Generic Pharmacy products are less expensive than the brand name equivalents. The reason that you can buy our pharmaceuticals for less is that we don't pay for branding, marketing, advertising or a costly sales force or overheads. We pass along those cost savings directly to you. |
| FAQ Statistics: |
Viewed : 15434
Current Reviews : 0 |
|
+
Are generics effective as branded drugs?
| Are generics effective as branded drugs? |
Date :
Sunday 20 Jun, 2004 |
| FAQ Summary |
Are these generics just as effective as the name brand drugs?
Our Generic pharmaceuticals will be just as effective as the name brand equivalents, and we guarantee that. We provide you with a less expensive (but equally effective) alternative for your medical needs. |
| FAQ Content: |
Our Generic pharmaceuticals will be just as effective as the name brand equivalents, and we guarantee that. We provide you with a less expensive (but equally effective) alternative for your medical needs, and we stand behind our products. If for any reason you are not completely satisfied with our product, we will refund the product's purchase price.
All pharmaceuticals are simple recipes of common chemical raw ingredients. Making an exact copy of a pharmaceutical is quite simple. State of the art laboratories in India are able to replicate all major name brand pharmaceuticals quite easily, and complex and routine testing assures that Generic products are an exact match. |
| Extra Infomation: |
| For more information, please visit this related
webpage. |
| FAQ Statistics: |
Viewed : 15902
Current Reviews : 0 |
|
+
Are generic drugs safe?
| Are generic drugs safe? |
Date :
Sunday 20 Jun, 2004 |
| FAQ Summary |
Are the generic drugs that you sell safe?
Generic drugs are just as safe and effective as their brand-name counterparts.
Our products are made by Asian pharmaceutical manufacturers in state-of-the-art manufacturing facilities. |
| FAQ Content: |
Generic drugs are just as safe and effective as their brand-name counterparts.
Our products are made by Asian pharmaceutical manufacturers in state-of-the-art manufacturing facilities. These are the very companies that manufacture (and export in bulk) the drug that goes in to the making of the world's best-selling brands in US and Europe. In the new global economy, manufacturing is increasingly being outsourced to overseas facilities of parent companies or third-party suppliers. Naturally any new advances in manufacturing technology are invested in to these overseas facilities, rather than in to the company's little-used factories in US and Europe. The generic drugs are manufactured in state-of-the-art facilities that fully comply with the Good Manufacturing Practices (GMP) stipulations laid down by the US FDA. |
| FAQ Statistics: |
Viewed : 15426
Current Reviews : 0 |
|
+
Prescription How do I get it? Do you provide a Dr's consultation
| Prescription How do I get it? Do you provide a Dr's consultation |
Date :
Sunday 20 Jun, 2004 |
| FAQ Summary |
| Upon your first purchase with My Generic Pharmacy, you will need to complete an online consultation. This consultation consists of questions regarding your medical history and current prescriptions. |
| FAQ Content: |
| Upon your first purchase with My Generic Pharmacy, you will need to complete an online consultation. This consultation consists of questions regarding your medical history and current prescriptions. Your patient profile will then be reviewed by one of our physicians. If you don't qualify, we'll inform you via email of the reasoning provided by the physician, and may have some follow-up questions that may change your qualification. Upon your successful consultation, the physician will write your prescription and our pharmacy will fill your order and ship the product directly to your door. |
| FAQ Statistics: |
Viewed : 18724
Current Reviews : 0 |
|
+
CALL US, 24 x 7
| CALL US, 24 x 7 |
Date :
Friday 11 Feb, 2005 |
| FAQ Summary |
CALL US, 24 x 7
|
| FAQ Content: |
CALL US, 24 x 7
Phone: 1 845 738 9649
Email:
Fax: 866-220-4125
No consultation fees needed
Worldwide delivery
Discreet packaging
Lowest price |
| FAQ Statistics: |
Viewed : 16611
Current Reviews : 0 |
|
+
What is a Wish List?
| What is a Wish List? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| The Wish List feature allows you to store items that you would like to buy but cannot buy it now for whatever reasons. |
| FAQ Content: |
| The Wish List feature allows you to store items that you would like to buy but cannot buy it when you see it, because of budgetary constraints or for any other reason. The Wish List helps you plan your shopping and removes the effort of locating the product when you are ready to buy it. |
| FAQ Statistics: |
Viewed : 14853
Current Reviews : 0 |
|
+
Is there a limit on how much I can buy?
| Is there a limit on how much I can buy? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| Yes, you may purchase only a maximum of a 3 months supply of each of your medications. |
| FAQ Content: |
| Yes, you may purchase only a maximum of a 3 months supply of each of your medications. Provided that you have a valid prescription for that medication. If you physican writes a prescription for more than a 3 months supply, or refills are authorized, then we can fill those refills as they come due. |
| FAQ Statistics: |
Viewed : 16016
Current Reviews : 0 |
|
+
I have a question!
| I have a question! |
Date :
Thursday 29 Sep, 2005 |
| FAQ Summary |
| Please click on the link below called *webpage* to have your questions answered. (grin) It is a link to contact us form. (/grin) |
| FAQ Content: |
| Please click on the link below called *webpage* to have your questions answered. (grin) It is a link to contact us form. (/grin) |
| Extra Infomation: |
| For more information, please visit this related
webpage. |
| FAQ Statistics: |
Viewed : 14602
Current Reviews : 0 |
|
+
Does the 40% Holiday Bonus apply to the total number of pills.
| Does the 40% Holiday Bonus apply to the total number of pills. |
Date :
Wednesday 23 Jan, 2008 |
| FAQ Summary |
Yes the 40% Extra Product offer applies to the total number of pills you have ordered irrespective of other offers already active. (When the 40% Bonus pills offer is running)
Please select the 40% Holiday Bonus extra pills gift, in the shopping cart, from the Select FREE Gifts box in the right hand side of the page. Even if you do not select this we will add the 40% Holiday pills. |
| FAQ Content: |
Irrespective of whatever other offers, we will add total of 40% bonus pills to your order. (When the 40% Holiday Bonus pills offer is running)
Example: If you order 90 pills we will add 40% (we will round it up to 36 pills) to you order total: 90 + 36 = 126 pills.
Example: We have offers like, Buy 180 get 90 FREE, Generic Viagra™ Soft Tabs 100mg (270 soft tabs) in this case you purchase 270 pills we will add bonus 108 pills, total: 270 + 108 = 338 pills. |
| FAQ Statistics: |
Viewed : 29620
Current Reviews : 0 |
|
+
I want to order large quantities
| I want to order large quantities |
Date :
Monday 17 Mar, 2008 |
| FAQ Summary |
| If you want to order large quantities, pls. contact us via contact-us page and mention your requirements we can ship you products in bulk quantities. |
| FAQ Content: |
| If you want to order large quantities, pls. contact us via contact-us page and mention your requirements we can ship you products in bulk quantities. |
| FAQ Statistics: |
Viewed : 18226
Current Reviews : 0 |
|
|
FAQ's regarding Security/Safety |
| Question |
+
Is this legal?
| Is this legal? |
Date :
Sunday 20 Jun, 2004 |
| FAQ Summary |
| US FDA regulations allow for the importation of personal medication required for a 3 month period. US residents are already importing medication from Canada, India and South America |
| FAQ Content: |
There are different laws in different countries for import the drugs for personal use. US FDA regulations allow for the importation of personal medication required for a 3 month period. US residents are already importing medication from Canada, India and South America and US citizens travel to Mexico and Canada to purchase the drugs all the time. Americans are fed up with huge prices at local pharmacies, and Congress is allowing them to buy generic drugs from other countries to combat this injustice. World-class generic drugs are now within reach of everybody who is being squeezed by the high cost of prescription drugs.
|
| FAQ Statistics: |
Viewed : 17062
Current Reviews : 0 |
|
+
What do you do with my personal information?
| What do you do with my personal information? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| The personal information you give us will only be viewed by authorized employees of our company. |
| FAQ Content: |
| The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade or rent your personal information to others. |
| FAQ Statistics: |
Viewed : 14806
Current Reviews : 0 |
|
+
What prevents you from taking my money and not delivering?
| What prevents you from taking my money and not delivering? |
Date :
Thursday 29 Sep, 2005 |
| FAQ Summary |
| We have based our business model (profitability) on aggressive pricing, prompt service and efficient delivery which makes our clients repeat thier orders with us. |
| FAQ Content: |
We have based our business model (profitability) on aggressive pricing, prompt service and efficient delivery which makes our clients repeat thier orders with us.
Both good and bad news spread quickly on the internet. So if we perform well and earn your trust. we are sure you will remain our customers. |
| FAQ Statistics: |
Viewed : 17210
Current Reviews : 0 |
|
+
Fraud suspect detection.
| Fraud suspect detection. |
Date :
Wednesday 14 May, 2008 |
| FAQ Summary |
Fraud suspect detection error occurs if your billing / Shipping address has changed from the last time when you have ordered. This is for your credit card security. If this error occurs pls. let us know by emailing us.
We will ask our card processor to change your billing address in thier database. pls. order within next 24 hours Your order will clear. |
| FAQ Content: |
If you do not want to wait then use your previous billing and shipping address Pls. write your new shipping address in the comments and we will ship your order to your new address.
Sometimes the problem is also most likely because your billing and shipping address are different, Let the billing and shipping address be the same in order, mention the actual shipping address in the comments section of the order. |
| FAQ Statistics: |
Viewed : 18911
Current Reviews : 0 |
|
+
Are you calling me ?
| Are you calling me ? |
Date :
Sunday 23 Jan, 2011 |
| FAQ Summary |
We never ever call our customers.
We never distribute our customers email/phone to other parties, We will never hack at our own feet. |
| FAQ Content: |
We never distribute our customers email/phone to other parties, it is akin to losing a customer. We will never hack at our own feet, We never ever call our customers.
We may have your email address and phone number for a long time, We are in business since 2003 and we have never ever given customer data to any company.
If you have been called can you please email us the phone number from which you have received the call, we will investigate the incidence.
Please check some of the links below of people who have been harassed by these unscrupulous telly callers:
http://800notes.com/Phone.aspx/1-509-221-3648
http://phoneowner.info/Number.aspx/8133718361
There are many people who have been harassed by these callers for the past few months, We suggest you reject the troubling number using your phone and provider barred caller features. |
| FAQ Statistics: |
Viewed : 141910
Current Reviews : 0 |
|
+
Are You A Legitimate Company? How Can I Be Sure Of That?
| Are You A Legitimate Company? How Can I Be Sure Of That? |
Date :
Saturday 30 Aug, 2025 |
| FAQ Summary |
| Indeed, MyGenericpharmacy.com is a reputable business... |
| FAQ Content: |
| Indeed, MyGenericpharmacy.com is a reputable business that has been in operation since 2003.
Our main goal is to always guarantee customer satisfaction and safety!
The fact that McAfee Secure and ControlScan, which are typically regarded as the industry gold standards for e-commerce websites, protect all of our services demonstrates how much we value our customers. Both of these services keep an eye on our website around-the-clock in order to eliminate any potential vulnerabilities.
Furthermore, we have a committed group of IT professionals on hand to combat any cyberthreat that can have unfavorable effects on our esteemed clients. Additionally, if you take a closer look, you will see that every page on our website has the appropriate SSL certificates, which means that any personal information you provide to us is immediately encrypted before being sent.
As a result, our clients can always rely on mygenericpharmacy to deliver on their promises. |
| FAQ Statistics: |
Viewed : 28008
Current Reviews : 0 |
|
+
How Old Is Your Company?
| How Old Is Your Company? |
Date :
Saturday 30 Aug, 2025 |
| FAQ Summary |
| After making its market debut in 2003... |
| FAQ Content: |
| After making its market debut in 2003, MyGenericpharmacy.com has been growing steadily ever since. |
| FAQ Statistics: |
Viewed : 28651
Current Reviews : 0 |
|
+
Can You Guarantee Confidentiality About My Purchases From Your Site?
| Can You Guarantee Confidentiality About My Purchases From Your Site? |
Date :
Saturday 30 Aug, 2025 |
| FAQ Summary |
| Our customers' safety and privacy are very important to us at... |
| FAQ Content: |
| Our customers' safety and privacy are very important to us at MyGenericpharmacy.com. For this reason, we have ensured that all of the information you provide to our company website is SSL encrypted and protected by McAfee services.
This basically means that before being transported over our network, all user information on our website is encrypted. In addition to the pharmacy fulfilling your order, only a select few key personnel have access to our database, which contains all of your orders. Your order and personal information will never be disclosed to a third party unrelated to the order fulfillment process. |
| FAQ Statistics: |
Viewed : 29430
Current Reviews : 0 |
|
|
FAQ about User Accounts |
| Question |
+
How do I change my registered customer profile?
| How do I change my registered customer profile? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| Please log in to MY ACCOUNT to change the details. |
| FAQ Content: |
Please log in to MY ACCOUNT to change the details.
http://mygenericpharmacy.com/account.php |
| Extra Infomation: |
| For more information, please visit this related
webpage. |
| FAQ Statistics: |
Viewed : 16308
Current Reviews : 0 |
|
+
I am unable to loggin
| I am unable to loggin |
Date :
Monday 09 Apr, 2007 |
| FAQ Summary |
| If you have registered earlier and have forgotten your password, please use the password forgotten link. |
| FAQ Content: |
| If you are not registered you will have to register, this registration is useful in that when you order next time you will not be asked for your shipping or billing address. If you register you will be able to track your order from our website. |
| Extra Infomation: |
| For more information, please visit this related
webpage. |
| FAQ Statistics: |
Viewed : 15579
Current Reviews : 0 |
|
+
Password forgotten link does not work.
| Password forgotten link does not work. |
Date :
Monday 09 Apr, 2007 |
| FAQ Summary |
If you reset the password pls. always check in your BULK/JUNK mail folder for new the password, this password is not temporary it is permanent, pls. do not reset your password often as latest password will work and older ones become defunct.
If you are unable to retrieve your forgotten password. Please email us at webmaster@mygenericpharmacy.com we will manually reset your password and email you the new password. ( this may take some time, because the manual resetting of password is slightly longish process) |
| FAQ Content: |
The automatic password forgotten link says success but you do not receive the new password because mostly AOL and some other email servers reject the automatic email sent from a web server.
If you reset the password pls. also always check in your BULK/JUNK mail folder for new the password, this password is not temporary it is permanent, pls. do not reset your password often as latest password will work and older ones become defunct.
Please email us at webmaster@mygenericpharmacy.com we will manually reset your password and email you the new password. ( this may take some time, because the manual resetting of password is slightly longish process) |
| FAQ Statistics: |
Viewed : 15158
Current Reviews : 0 |
|
|
Product FAQ |
| Question |
+
Why do the pills I received look different from name brand ones
| Why do the pills I received look different from name brand ones |
Date :
Sunday 20 Jun, 2004 |
| FAQ Summary |
| Generics do not look the same as the brand name products, even though they have the same active ingredient and work in exactly the same way. In addition, the same brand name pill may look different if manufacturer in a different country. |
| FAQ Content: |
| The pills you order from us will look a bit different then then brand name equivalents. Generics do not look the same as the brand name products, even though they have the same active ingredient and work in exactly the same way. In addition, the same brand name pill may look different if manufacturer in a different country. For example, Celexa 20MG is a peach colored pill in the US, yet the Canadian pill is white and a little bit smaller than the US pill. Both pills are Celexa 20MG, both have the same active ingredient, and both are made by the same company. But, for whatever reason, the manufacturer decided to make the Canadian pill a different color. Also, when comparing 2 different Generics, they will look different if they are made by 2 different companies |
| FAQ Statistics: |
Viewed : 16074
Current Reviews : 0 |
|
+
AUTHENTICITY AND QUALITY OF PRODUCTS
| AUTHENTICITY AND QUALITY OF PRODUCTS |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| The only differences that a customer may perceive is that the packaging may be different compared to what they are used to. |
| FAQ Content: |
We purchase either directly from the manufacturer or from our pharmaceutical wholesaler. All medications listed are the authentic brand names unless otherwise stated eg generics and all our medications are shipped using the original packaging with safety seals and registered trademarks.
We do not ever repackage the products.
The only differences that a customer may perceive is that the packaging may be different compared to what they are used to. This is due to where in the world the medication is manufactured; US manufactured products may be packaged in bottles compared to UK packaged product in blister strips and a box.
Please be assured that the products are of the highest quality purchased from reputable sources. |
| FAQ Statistics: |
Viewed : 16162
Current Reviews : 0 |
|
+
Do your products have a quality control benchmark?
| Do your products have a quality control benchmark? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| Our suppliers of generic pharmaceuticals are in-fact also the same suppliers of bulk non formulated raw material to the branded medicine manufacturers in the U.S. & U.K. |
| FAQ Content: |
Our suppliers of generic pharmaceuticals are in-fact also the same suppliers of bulk non formulated raw material to the branded medicine manufacturers in the U.S. & U.K..
So the quality you pay for at a generic drug price is 100% the same that you would pay for in the branded one only you would be paying at least 300% more for the branded product.
|
| FAQ Statistics: |
Viewed : 17464
Current Reviews : 0 |
|
+
Are you able to supply products not listed on the website?
| Are you able to supply products not listed on the website? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| Your enquiry is welcome. |
| FAQ Content: |
Your enquiry is welcome.
Please provide the brand name and strength; drug name and a generic name it may be listed under if at all possible. Checking availability will take several days as we often need to cross reference drug names as often they are marketed under different names worldwide.
We will not supply any medication that is controlled or restricted in any way. |
| FAQ Statistics: |
Viewed : 16996
Current Reviews : 0 |
|
+
The product I am looking for is not listed?
| The product I am looking for is not listed? |
Date :
Wednesday 02 Aug, 2006 |
| FAQ Summary |
| We stock over 200 products. If your product is not listed please contact us at suggestdrugs@myGenericpharmacy.com and we will try to source it for you. |
| FAQ Content: |
| Below is the most recent list of products that we can not source, Adderall, Demerol, Desoxyn, Dexedrine, Dilaudid, Duragesic, Meperidine, Methadone, Methylphenidate, Morphine, MS Contin, Oxycodone, Oxycontin, Percocet, Percodan, Ritalin, Roxicet, Roxilox, Roxiprin, Tylox, Acetaminophen/Codeine, Adipex-P, Alprazolam, Ambien, Androderm patch, Ativan, Cylert, Dalmane, Darvocet-N, Diazepam, Diphenoxylate/Atropine, Fioricet w/Codeine, Fiorinal, Fiorinal w/Codeine, Guaifenesin w/Codeine, Halcion, Hydrocodone/APAP, Ionamin, Klonopin, Librium, Lorazepam, Lortab, Meprobamate, Oxazepam, Phenergan w/Codeine, Phenobarbital, Phentermine Propoxy-N/APAP, Restoril, Robitussin AC, Temazepam, Testoderm, Tussionex, Tranxene, Triazolam, Valium, Vicodin, Vicotuss, Vicoprofen, Xanax |
| FAQ Statistics: |
Viewed : 15832
Current Reviews : 0 |
|
|
Order Payment Faq |
| Question |
+
Is it safe to use my credit card?
| Is it safe to use my credit card? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
Absolutely safe. Our website utilizes industrial strength SSL (Secure Sockets Layer).
We never get access to customers credit card numbers, so rest assured your credit card details are only stored with your credit company. |
| FAQ Content: |
Absolutely. We have taken every precaution to make sure that your transaction is secure. Our website utilizes industrial strength SSL (Secure Sockets Layer). All account information transmitted over the internet to us is encrypted and is safely isolated from unauthorized internet access.
All the payment transactions are processed through third party merchant accounts for transaction security and purchase protection. Payments are processed through 128 bit secured server.
We never get access to customers credit card numbers, so rest assured your credit card details are only stored with your credit company.
|
| FAQ Statistics: |
Viewed : 20867
Current Reviews : 0 |
|
+
Shipping Charges
| Shipping Charges |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
Shipping Locations
My Generic Pharmacy ships your orders to any part of the globe. |
| FAQ Content: |
Shipping Locations:
My Generic Pharmacy ships your orders to any part of the globe.
Shipping Charges:
First Class Courier - $20 - 7 to 12 days
Express Postal Service - $17 - 7 to 15 days
Shipping is guaranteed and traceable at every stage, plus you have insurance of re-delivery or refund, built in. |
| FAQ Statistics: |
Viewed : 16767
Current Reviews : 0 |
|
+
What are the hidden costs? What do I finally end up paying?
| What are the hidden costs? What do I finally end up paying? |
Date :
Thursday 22 Sep, 2005 |
| FAQ Summary |
| All you will ever pay is the price of the product and its shipping cost, nothing more ever. |
| FAQ Content: |
Unlike other website that has masked hidden cost like membership fees and or prescription charges, we believe in being 100% transparent.
All you will ever pay is the price of the product and its shipping cost, nothing more ever.
|
| FAQ Statistics: |
Viewed : 16362
Current Reviews : 0 |
|
+
I don't want to pay by credit card.
| I don't want to pay by credit card. |
Date :
Friday 30 Jun, 2006 |
| FAQ Summary |
| You can pay for your medications via western union http://www.westernunion.com |
| FAQ Content: |
Reliable. Secure money transfer with Western Union. http://www.westernunion.com
You can send a payment for your orders via Western Union throughout the world.
Payment Method:
You will need to make your transfer payable to our staffs from one of our office branches. For payment information, please email us at payment@mygenericpharmacy.com
After you send the payment please email the information listed below to us as soon as possible at payment@mygenericpharmacy.com
1. Your last and first name
2. Money Transfer Control Number (MTCN) from Western Union
3. Product and quantity of your order
4. Your shipping address
5. Any specific shipping instruction or comments
We will send out your order immediately after we confirm your payment. Be sure to provide all the detail information we need above, otherwise you order will not be shipped with missing information. |
| Extra Infomation: |
| For more information, please visit this related
webpage. |
| FAQ Statistics: |
Viewed : 16923
Current Reviews : 0 |
|
+
Why is my Visa credit card failing repeatedly ?
| Why is my Visa credit card failing repeatedly ? |
Date :
Thursday 22 Feb, 2007 |
| FAQ Summary |
| Can you please correct your telephone number, or City-State or Province in my accounts section, probably the telephone #, City or State is not matching your billing address therefore the credit card is not being processed. |
| FAQ Content: |
Can you please correct your telephone number, or City-State or Province in my accounts section, probably the telephone #, City or State is not matching your billing address therefore the credit card is not being processed.
You should try again or reenter the CC information. Please note that sometimes the same CC info could be declined on the first attempt and accepted on the second.
The billing/shipping postal/zip code format is incorrect. US residents must have a zip code of 5 digits and Canadian residents must have a standard six-character alpha-numeric code in the format "ANA NAN".
The phone number must contain exactly 10 digits and must not contain any other characters.
Shipping state or province is incorrect. It must be the same as the billing state or province. |
| FAQ Statistics: |
Viewed : 17237
Current Reviews : 0 |
|
+
What is the correct telephone # format when ordering
| What is the correct telephone # format when ordering |
Date :
Tuesday 23 Oct, 2007 |
| FAQ Summary |
| Correct Phone # format when ordering, must contain exactly 10 digits and must not contain any other characters. |
| FAQ Content: |
The Correct Telephone # fromat is 10 digits, and must not contain any other charcters.
Non-US customers, please do not add country code as this is not required for credit card processing. |
| FAQ Statistics: |
Viewed : 16234
Current Reviews : 0 |
|
+
My Visa credit card has been declined.
| My Visa credit card has been declined. |
Date :
Tuesday 31 Aug, 2010 |
| FAQ Summary |
Can you pls. check and talk with your bank, this is most likely because the order payment is
processed by company outside USA, can you pls. inform them to allow the online and overseas transaction, and order again. |
| FAQ Content: |
Can you pls. check and talk with your bank, this is most likely because the order payment is
processed by company outside USA, can you pls. inform them to allow the online and overseas transaction, and order again.
Your transaction will be processed in US dollars through State bank of Mauritius. (SBM) .
You can also pay for your order by choosing AMEX / Western Union as your payment option. |
| FAQ Statistics: |
Viewed : 123164
Current Reviews : 0 |
|
+
My VISA card has been declined
| My VISA card has been declined |
Date :
Saturday 25 Jun, 2011 |
| FAQ Summary |
Can you pls. check this with your bank, this is most likely because this payment is
processed by company outside USA, can you pls. inform them to allow this transaction, and order again. |
| FAQ Content: |
Can you pls. check this with your bank, this is most likely because this payment is processed by company outside USA, can you pls. inform them to allow this transaction, and order again.
One of the reasons could be because our processer has changed the card processing banks.
Your transaction will be processed in US dollars through our registered company, SIA Veripayment.com, Rīga, Latvia, EU.
You can also pay for your order by choosing AMEX / Western Union as your payment option. |
| FAQ Statistics: |
Viewed : 120222
Current Reviews : 0 |
|
+
My order status shows, Pending Credit Card Processing
| My order status shows, Pending Credit Card Processing |
Date :
Saturday 25 Jun, 2011 |
| FAQ Summary |
| Your Credit Card has not been charged yet. Our credit card processor wants that each customer should process the card through their secure website. |
| FAQ Content: |
We apologize for the delay in processing your order. Your credit card has not been charged yet. Our credit card processor wants that each customer should process the card through their secure website. due to security restrictions.
Within a day of ordering, we will email you the secure payment link to pay for your order. |
| FAQ Statistics: |
Viewed : 124655
Current Reviews : 0 |
|
+
Check / Payment by checking account
| Check / Payment by checking account |
Date :
Wednesday 31 Oct, 2012 |
| FAQ Summary |
| You can also pay for your order by check (US Customers only); While ordering choose the E-Check payment option, or if you have already ordered and would like to pay by checking account just email us (check details listed below) your order number and also a working telephone number, where you can be reached by the check processor for check verification. |
| FAQ Content: |
Check Information
Account Holder:
Bank Name:
Routing Number: (9 digits)
Account Number:
Check Number:
Phone Number: |
| FAQ Statistics: |
Viewed : 144733
Current Reviews : 0 |
|
+
What Payment Methods Will Your Company Accept?
| What Payment Methods Will Your Company Accept? |
Date :
Saturday 30 Aug, 2025 |
| FAQ Summary |
| We don't always accept credit cards due to... |
| FAQ Content: |
| We don't always accept credit cards due to pressure from lobbyists representing BigPharma, but we do offer alternatives, such as using a credit or debit card to pay. We also consider using a wire transfer, but before placing such an order, you should contact us by clicking for mail. |
| FAQ Statistics: |
Viewed : 21
Current Reviews : 0 |
|
+
I Was Double Charged, Who Do I Contact About This?
| I Was Double Charged, Who Do I Contact About This? |
Date :
Saturday 30 Aug, 2025 |
| FAQ Summary |
| Please accept our heartfelt apologies if you were... |
| FAQ Content: |
| Please accept our heartfelt apologies if you were double charged. The website will automatically try again, resulting in a double charge, when there is a communication error between our website and the bank. Often, we'll see this before you do and give you a refund right away. If you see the error before us, though, let us know and we'll give you your money back right away. |
| FAQ Statistics: |
Viewed : 27177
Current Reviews : 0 |
|
|
Order Delivery / Tracking FAQ |
| Question |
+
If I order today, when will I receive my order?
| If I order today, when will I receive my order? |
Date :
Sunday 20 Jun, 2004 |
| FAQ Summary |
| My Generic Pharmacy will ship your order within 48 hours of processing your payment transaction. Shipping, depending on your locale, may take up to ten business days from the date of payment although delivery times are typically shorter. |
| FAQ Content: |
My Generic Pharmacy will ship your order within 48 hours of processing your payment transaction. Shipping, depending on your locale, may take up to ten business days from the date of payment although delivery times are typically shorter.
Your order will be packaged discreetly for your privacy and protection. Included in the package you will receive your product, your receipt, your prescription and information pertaining to refill options and product usage.
We follow the procedures above in order to give our customers the best of all buying experiences, and to get the product in your hands as quickly as possible. It takes time for the doctors to review your medical history and for the banks to process the payments, and once those events occur we'll rush to get you your product as soon as possible.
Not only do customers love our products, but they also tell us they greatly appreciate the efforts we take to get the product in their hands as quickly and discreetly as is possible. Happy customers result in a good business, and we do all we can to keep our customers happy. Although highly unlikely, if after 10 business days you have not received your package, please contact us and we'll do everything we can to assist you and rectify the situation. Shipping usually takes 3-5 days after your credit card has been processed, if the mail system is working as it should. |
| FAQ Statistics: |
Viewed : 16595
Current Reviews : 0 |
|
+
Why is shipping $17?
| Why is shipping $17? |
Date :
Friday 02 Jul, 2004 |
| FAQ Summary |
| Why is our Express Postal Service shipping $17? |
| FAQ Content: |
By paying our shipping cost you receive a service. Unlike other online pharmacy's we care about getting your package to you fast, discreet and %100 of the time. Once you have placed your order we send your info to dispatch at the end of each day.
We also have full time staff that track all of the orders individually from our dispatch to your door. If your order is lost or their is any problem as soon as we find out we reship your order FREE OF CHARGE. This type of service will NOT be found ANYWHERE on the web! We pride ourself on our customer service and assure that we get your order to you as soon as humanly possible.
We also offer friendly 24/7 customer support through the form on the contact us page of our site. Your questions and queries are replied to within a few hours, again this type of service does not exist with other pharmacy sites.
We want to make you feel comfortable and secure by buying with us. |
| FAQ Statistics: |
Viewed : 18576
Current Reviews : 0 |
|
+
I have no response to my email address?
| I have no response to my email address? |
Date :
Wednesday 02 Aug, 2006 |
| FAQ Summary |
| To ensure the delivery of our emails to your inbox (not junk or bulk folders), please add email: webmaster@mygenericpharmacy.com to your address book. |
| FAQ Content: |
Customers who have an aol.com, comcast.net or earthlink.net e-mail address may have difficulty receiving our e-mail confirmations due to the spam filters which are run by these providers.
To ensure the delivery of our emails to your inbox (not junk or bulk folders), please add email: webmaster@mygenericpharmacy.com to your address book. |
| FAQ Statistics: |
Viewed : 15509
Current Reviews : 0 |
|
+
My Billing and Shipping address is differrent.
| My Billing and Shipping address is differrent. |
Date :
Thursday 22 Feb, 2007 |
| FAQ Summary |
| Please Go ahead and order, Let the billing and shipping address be the same in order, mention the actual shipping address in the comments section of the order. |
| FAQ Content: |
Please Go ahead and order, Let the billing and shipping address be the same in order, mention the actual shipping address in the comments section of the order.
After the payment is processed we will change shipping address in the order, and ship to the address of your liking. |
| FAQ Statistics: |
Viewed : 17103
Current Reviews : 0 |
|
+
Tracking Status shows: Notice Left
| Tracking Status shows: Notice Left |
Date :
Thursday 22 Feb, 2007 |
| FAQ Summary |
| Please call USPS @ 1-800-222-1811, to claim your package. |
| FAQ Content: |
When USPS attempts to deliver your item,and you are not availble, a notice is left. the package can be redelivered or picked up at the Post Office
Please call USPS @ 1-800-222-1811, and cite your tracking number to claim your package.
|
| FAQ Statistics: |
Viewed : 15501
Current Reviews : 0 |
|
+
Tracking Status: inbound into customs for more then a week.
| Tracking Status: inbound into customs for more then a week. |
Date :
Thursday 22 Feb, 2007 |
| FAQ Summary |
| Please inform us, by email, we will immediately re-ship your order, FREE of cost via alternate route. |
| FAQ Content: |
It is most likely that your package will be held in customs. This does not happen often maybe 4/5 in 100, and happens randomly.
We will immediately resend your order FREE of cost, via alternative route.
If there are still delays after re-ship we will refund your money.
|
| FAQ Statistics: |
Viewed : 16281
Current Reviews : 0 |
|
+
I want the order to be delivered to different address.
| I want the order to be delivered to different address. |
Date :
Monday 17 Mar, 2008 |
| FAQ Summary |
| Mention the actual shipping address in the comments section of the order. We will ship your order there. |
| FAQ Content: |
If you want the order to be shipped to differrent address then the billing and shipping address.
Mention the actual shipping address in the comments section of the order, We will ship your order there. |
| FAQ Statistics: |
Viewed : 17537
Current Reviews : 0 |
|
+
Can we avoid mailing an invoice to the home address?
| Can we avoid mailing an invoice to the home address? |
Date :
Monday 17 Mar, 2008 |
| FAQ Summary |
We will not mail any invoice anywhere, you will receive the product in unmarked discreet
Envelope. |
| FAQ Content: |
We will not mail any invoice anywhere, you will receive the product in unmarked discreet
envelope.
The charge on your credit card statement will appear as veripay, which is quite innocuous. |
| FAQ Statistics: |
Viewed : 18515
Current Reviews : 0 |
|
+
Why is my package delayed.
| Why is my package delayed. |
Date :
Tuesday 19 Aug, 2025 |
| FAQ Summary |
| If packages are delayed, please don't worry... |
| FAQ Content: |
| If packages are delayed, please don't worry, because sometimes customs delays clearing international packages, if by chance your order gets held in customs, we will re-ship your order at no-cost to you, till you receive them. |
| FAQ Statistics: |
Viewed : 1734
Current Reviews : 0 |
|
+
I Received The Wrong Dosage Of Medication, What Do I Do?
| I Received The Wrong Dosage Of Medication, What Do I Do? |
Date :
Saturday 30 Aug, 2025 |
| FAQ Summary |
| Kindly get in touch with us very away so... |
| FAQ Content: |
| Kindly get in touch with us very away so that we can let the pharmacy know. You will receive the right medication as soon as possible. |
| FAQ Statistics: |
Viewed : 27673
Current Reviews : 0 |
|
|
|
<< 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 >> |
